A cabin crew’s human risks are an essential issue of cabin safety. This research uses a modified aviation safety human factors model to examine the risk factors and dimensions that a cabin crew will encounter when on duty. This study employs a three-stage questionnaire. The first stage uses the geometric mean score to screen the professional opinions of senior cabin crews. The second stage uses the aggregation function for verbal evaluation to screen out adequate factors in the model, and to measure the factors’ relative weight, in order to assess the model fit and important risk factors. The third stage is based on the analysis of the importance of the risk factors of each dimension. This study investigates how the competent civil aviation authority and airlines suggested decreasing the human risk factors. Finally, the result of the research integrates four risk-management strategies as a reference for the civil aviation industry and competent authority.